Frequently Asked Questions

Everything you need to know about our luxury fashion and services.

How long does shipping take?

Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.

How do I determine my size?

Each product page features a detailed size guide. If you are between sizes, we recommend sizing up for a more relaxed fit or contacting our style consultants for advice.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Where are Connolly products manufactured?

Our collections are ethically sourced and manufactured in certified ateliers across Europe and Asia, ensuring the highest standards of craftsmanship and fair labor.

Can I track my order?

Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.